Thank you for being interested in our offer. We would like to present our general terms and conditions.
Ledapol has the great experience in co-working with big wholesalers and smaller shops.
In order to start business with us, please kindly send us your EU VAT number and a scan of documents which confirm that your company is registered.
After that we will send you our catalogues with the price lists. Additionally if you have a website we will send you the DVD with photos and an electronic version of our offer. In order to write correctly the usage permission for the photos, please indicate carefully on what website you wish to use our photos.
Because of many production possibilities, we can offer you creation of your own exclusive collection. In that case we may produce items according to your suggestion or we may adapt Ledapol items giving you exclusivity for them as long as you would buy them from us. What is more we can use your logo on packaging.
In order to avoid mistakes all orders are accepted only via e-mail - firstname.lastname@example.org.
The order should consist of:
After order reception, we will confirm delivery time, which may take from 1-4 weeks (it depends of material and quantity). If we are not able to tell you the estimated delivery time, we will keep informing you about order process.
For shipment we generally use UPS or DHL. We can use your forwarder, but it has to be indicated earlier, by sending us your customer account number for each different forwarder. A buyer is charged of all transport cost. Transport cost can be for free as our appreciation for really huge order in some cases.
All of Ledapol items fulfill all strict EU health standards and requirements.
Every year we exhibit during eroFame in Hanover and the Venus in Berlin, so you are welcome to visit our booth and talk to us.
We hope for long-lasting and fruitful co-operation with your company.